God-Slayer Bow Pack, Jormag Dye Kit, and Sport Sunglasses Are Available Now!

One of the first things they told us back in the fahrar was that if we ever saw something trying to pass itself off as a god, we should aim right between its eyes. Of course, your average god might have no eyes, or as many as six. My advice is to fire until you hit something soft. Then just keep firing.

  • God-Slayer Bow Pack

    Have you armed your home against powerful entities who hold outsized opinions of their place in the universe? This brutal bow comes in both long and short versions, for peak preparedness.

  • Jormag Dye Kit

    As far as I know, Elder Dragons talk less than gods—and at least you know where they’re coming from. Cool off any religious fervor with this icy set of dyes, and take a chance on one of six exclusive new colors.

  • Sport Sunglasses

    Back by popular demand! Slide these on, cross your arms, and tilt your head just so before telling the nearest deity exactly which part of the Mists they can go to.

  • Returning Items

    On that note, the Tormented weapon set is back. For a limited time, you can purchase these dark devices for 5 Black Lion Claim Tickets each.

  • Available Now in the Gem Store!

    Log into Guild Wars 2 and press ‘O’ to access the Black Lion Trading Company for these great offers and more!

PvP Updates Are Live

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Structured PvP has been updated with automated tournaments, a visual overhaul to Heart of the Mists, and a new map for 2 vs. 2 death match combat in the third part of the June 2017 Competitive Feature Pack! You can visit the release page for more details and read the complete release notes on our forums.

As you play this release, consider adding information you find to the official wiki for the benefit of the Guild Wars 2 community! You can find information about how to edit an article or generally contribute to the wiki on this page.

In addition, you can join host Rubi Bayer and her developer guests for this week’s Guild Chat on the official Guild Wars 2 Twitch and YouTube channels, where they’ll discuss this week’s update! Guild Chat will air on Friday, 23 June at 7:00 PM UTC (noon Pacific Time).

15% Off Multiple Character Training! – One Week Left!

With seven days left of the Rogue Swarm Alert, there’s only a week remaining to grab the 15% discount on Multiple Character Training!

During Rogue Swarm Alert, pilots can enjoy 15% off the PLEX price of (MCT) in the New Eden Store. This offer lasts through until June 27th.

Be sure to check out the New Eden Store for more information, which you can access in game by hitting ALT+4.

CONCORD Hulls & The Future

After what has been an eventful week, we felt that it would be prudent to put together more information to explain both the intentions behind the deployment of the CONCORD hulls that were gifted to Fanfest ticket purchasers on June 14, and how we’ll be awarding these hulls in future.

This is the first mass distribution of rewards of this size and value that we’ve undertaken since the introduction of Alpha accounts with EVE Online: Ascension, and in retrospect it’s now very clear to us that methods of distribution that have worked successfully for us in the past are no longer viable. 

Intentions & Concerns

The intention with this distribution of hulls was to offer a thank you to all those who made what is, for many, a long and expensive journey and a sizeable commitment to come visit Iceland for Fanfest 2017.

Given the delay between Fanfest and the distribution of the hulls, and the fact that these hulls will soon be available more widely, these were awarded on a per account basis as a bit of an extra thank you for the wait that occurred before they were gifted.

Unfortunately, entirely on our part, an oversight that did happen was a lack of clarity surrounding the extent that the current issues with Ghost Training would affect their distribution. The community was very fast to point this out and without a doubt, this has been a very direct and fast learning experience for us in this new era where open access to New Eden is now a reality.

We’re aware of the concerns around how we gifted these hulls, and we apologise for the issues surrounding how the distribution happened. We would also like to reiterate that we’re fully aware of concerns around people who have been abusing the Ghost Training Exploit receiving large numbers of these hulls, and our customer support team is currently working to ensure that anyone who abused this exploit knowingly and is reprimanded for it, also has these hulls or the ISK generated from the sale of them confiscated.

Learning

The distribution of these hulls was of course a big learning experience for us in the new environment we’ve created with open access to New Eden, and we’ve already started to implement changes based on learnings from what happened.

Going forward, any mass rewards gifted as part of ticket sales or other events will be issued via a one-time redeemable code delivered either via email or as a physical card.

The Marshal

The last of these three ships that will be delivered as a ticket sales reward will be the Marshal.

Here’s a quick first glance at how it’s going to look:

To assuage any concerns regarding how this will be delivered, we can clarify that as advertised, this hull will be gifted as a reward for every purchase of both a Fanfest 2017 and EVE Vegas 2017 ticket.

The distribution of this hull will occur after EVE Vegas, via a single use redeemable code that awards one of these hulls for every purchase of both a Fanfest 2017 and EVE Vegas 2017 ticket. The ship will remain time exclusive to those who are eligible for it through until December 2017.

The Future Of These Ships

The Pacifier and Enforcer, in blueprint copy form, are due to become part of the tiered rewards structure for the second phase of Project Discovery, which is focused around Exoplanets and is scheduled to ship as part of the July 2017 release.

There’ll be more information on the next phase of Project Discovery in a dev blog to be released very soon, and there will also be more information regarding the July release over the course of the next week or two on EVE Updates.

In addition to this, the Pacifier and Enforcer may see release in blueprint copy form as part of loot drops in ongoing future events.

The Marshal will remain time exclusive to those gifted it after EVE Vegas through until December, when the intention is to introduce it alongside the Pacifier and Enforcer as part of the tiered reward structure for Project Discovery in blueprint copy form. The Marshal may also be utilized for rewards in the same form as part of ongoing events.

We’d like to re-assure you all that this has of course been a significant learning experience for us. Process changes are in progress and in some instances, have already been made to prevent this kind of issue occurring in the future.

We’re also aware that a few pilots currently have outstanding tickets with customer support to have these ships issued, and we’ll be working through these tickets as fast as possible to make sure that issues are resolved.

The ArenaNet Streaming Schedule for the Week of June 19

We’ve partnered up with some our fans to showcase their creative and exciting Guild Wars 2-inspired content on the official Guild Wars 2 Twitch channel. Check out next week’s schedule below!

Streams for the Week of June 19

Tuesday, June 20

Adventures with Wolfie (by CouchTeamGaming) (English)
3:00 AM Pacific Time (UTC-7)
CouchTeamGaming’s Wolfie continues his journey through the Guild Wars 2 story.

Wednesday, June 21

GuildNews Podcast (by Sputti) (German)
11:00 AM Pacific Time (UTC-7)
The week in review with the GuildNews crew.

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The Guild Wars 2 Art Show (by Skaven Zverov)(English)
Noon Pacific Time (UTC-7)
Tune in to watch a new episode of the Guild Wars 2 Art Show! Skaven Zverov paints his charr character in a vibrant and dynamic perspective. You can find all the previously created artworks on the Guild Wars 2 Art Show Flickr Album.

Friday, June 23

New-sura Story (by Joinjess) (English)
10:00 AM Pacific Time (UTC-7)
Follow Joinjess to watch asura take over the—er, explore their homeland.

Guild Chat (by ArenaNet) (English)
Noon Pacific Time (UTC-7)
Join host Rubi Bayer and her developer guests for discussion of the latest Guild Wars 2 update.

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Guild Wars 2 with Friends (by Bald and Bearded) (English)
5:00 PM Pacific Time (UTC-7)
Bald and Bearded takes on new challenges in Guild Wars 2!

Sunday, June 25 – The Sunday Class Stream

We’re happy to introduce a new, monthly addition to the Guild Wars 2 Art Show! On the Sunday Class Stream, our guests will share tips and answer your questions while demonstrating specific art techniques. Don’t be afraid to get technical!

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Structure Highlighting and Light Effects (by Vasburg) (English)
Noon Pacific Time (UTC-7)
In the first edition of the Sunday Class Stream, Vasburg will demonstrate how to use lighting effects and highlight structures.

If you need help converting times into your own time zone, you can use this tool.
Thank you for watching!

WvW Skirmish Updates on Guild Chat: A Summary

On the latest episode of Guild Chat, host Rubi Bayer was joined by Game Designer McKenna Berdrow and Environment Artist Kyle Bash to discuss the recent updates to World vs. World as part of the June 2017 Competitive Feature Pack.

Skirmishes are intended to make two-hour chunks of playtime within a much longer WvW matchup feel meaningful, and the new Skirmish reward track lets combatants earn pips toward rewards for their efforts on the battlefield. McKenna explained the conditions for earning bonus pips, and said that these gave the development team new opportunities to reward certain behavior and activities. She also said that the current in-game description of the Loyalty bonus is unclear, and doesn’t accurately communicate the requirements for earning a bonus pip. After collecting feedback and discussing the issue, the bonus category name will be changed to Commitment to reflect that it was meant to reward players who spend a lot of time playing WvW. The team is also scaling down the time required, so players will start earning the bonus pip after one week instead of three. While this still incentivizes frequent play, it isn’t as punishing for players who go on vacation or are otherwise unable to earn all tiers of wooden chests over three consecutive weeks. The change is planned to take effect on June 20.

In addition to implementing the reward track, the team repurposed existing WvW Tournament Claim Tickets into WvW Skirmish Claim Tickets, which players can continue earning and exchange for new armor, weapons, and other rewards. In balancing this, McKenna wanted to make sure that hardcore WvW fans have long-term rewards to work toward, while still rewarding casual players.

Kyle worked on the WvW-exclusive legendary backpack, Warbringer. The theme for the design was siege weaponry, and the team experimented with multiple ideas, including a design in which McKenna combined every siege weapon model in the game into a set of wings. Other ideas included—to varying degrees of seriousness—a backpiece covered in spikes, a baby dolyak with a jetpack strapped to it, a siege golem helicopter, and a fighter jet. Kyle said that the final design is meant to be massive and intimidating—something players can see a commander wearing at a distance and think, “That person’s going to kill me.”

You can watch a recording of the episode below!

Watch the Eveathon charity stream running all weekend!

We urge everyone to support a great cause by tuning into the awesome marathon charity stream running right now and throughout the whole weekend. 

The elite of the EVE streaming community will be there to keep you entertained and you can find the schedule here.

Make sure to follow the #eveathon hashtag on Twitter for more information as well.

Have a great weekend! o7

Out of the E3, Into the EA

Greetings, everyone!
Bayohne here, back at the office for the final day of E3 and I wanted to share a quick report of the excitement at the event!

As soon as you enter the South Hall, you’re greeted by a huge Stormblood banner featuring Zenos yae Galvus!

Here you can see a wide shot of the Square Enix booth, plastered with Stormblood!

The FFXIV area had the debut of the Susano Battle Challenge, the first chance in the world to battle the new primal before launch!

Attendees able to defeat the Lord of Revel were rewarded with an “I BEAT SUSANO” t-shirt.

The Zenos yae Galvus figure from the Collector’s Edition was also on display inside an enclosure that featured hologram projection effects! It was really awesome and I’m sure you’ll see a lot of videos on social media of the display.

While the Warriors of Light were busy tackling Susano on the show floor, Yoshida could often be found inside the interview chair. (Each time we heard loud cheers, we knew that a team had taken down Susano!)

In between interviews, Yoshida would spend some time chatting with the players on the NA data center Worlds.

Of course, we held another “Letter from the Producer LIVE at E3” (what a mouthful)! There I am on the left, with Yoshida, and of course, everyone’s favorite translator Aimi! (She had a “Thank you Aimi!” thread on the FFXIV subreddit!)

When we said that E3 would be packed with Stormblood, we meant it! Check this out! It’s the “StormbloodDrive” bus in partnership with the American Red Cross!

The StormbloodDrive Bus won’t be just at E3, it’s actually going to be touring around various schools in California. We hope that the Warriors of Light out there continue to help out as much as they are able. So far the Red Cross was able to gather 30 pints of blood in two days at E3, which equates to saving 90 lives! Truly humbling. You can learn more on the StormbloodDrive website.

Next up we have… Zenos on the side of the Luxe City Center Hotel!

A lot of people thought it was just a printed wrap of some kind, but if you watch this video, I think you’ll be quite shocked!

#FFXIV #Stormblood takes over the LUXE City Center Hotel in downtown LA during E3! Check out the amazing work that went into the mural! pic.twitter.com/sc6VoWpiDl— FINAL FANTASY XIV (@FF_XIV_EN) 2017年6月12日

Last but not least, we have the E3 staple of “giant FFXIV bags that people go crazy for”! We found two random attendees that were willing to show off both sides of the bug. Very lucky.

E3 may be at an end, but we’re mere hours away from early access! Read over the preliminary patch notes and prepare for launch!

WAR IS COMING!

– Bayohne
Community Team

Recent Phishing Attempts

Last Post: Jun 15, 2017 20:45

We’re talked about account security and phishing in the past, such as in this legacy forum thread. However, because we’ve noted a modest uptick in account thefts related to phishing, we wanted to share some info with you.

One of the more common phishing attempts today is coming from within the game. The in-game message claims to come from ArenaNet or the Guild Wars 2 Team or it may be signed by someone who purports to be a member of our GM team. Some of the in-game mails may resemble a common phishing attempt we noted a couple of years ago, which you can view here.

So what can you do, to prevent this sort of thing?

First, you should secure your account through SMS or Mobile Authentication. There’s a good article on our Knowledge Base that will give you a lot of info about securing your account. If you need extra help with the Authentication App, you can find that in this article.

Beyond that, please heed these reminders:

We won’t send you an in-game mail and tell you to visit a website to, for instance, secure your account or avoid an account termination. Don’t visit those sites, and don’t let the apparent “officialness” of the linked address deceive you.
Always check to see if the mail you’ve received truly is from The Guild Wars 2 Team or from ArenaNet.

For in-game mail: look for gold text immediately above the “Reply” and “Delete” buttons that reads, “Note: This message was sent by another player. It was not sent by the Guild Wars 2 Team.” If it says that, believe it.
For e-mails, always keep in mind with anyone can set anyone as the “Sender” of an e-mail. (I am getting nearly daily phishing e-mails that appear to come from… me!) You might check the Properties of the mail for more information.

If you get an e-mail or an in-game mail, reach out to Customer Support first, before any damage is done, and not later, when your account has been jeopardized or stolen. Just click “Support” t…

EXPLOIT NOTIFICATION – Ghost Training

After thorough investigation and discussion with the Council of Stellar Management, the decision has been made to declare “Ghost Training” an exploit.

“Ghost Training” is defined as the use of alpha account status to accrue skillpoints at a more rapid rate than they are gained through normal alpha account gameplay, and/or train omega skills on an alpha account.

This notification serves to inform pilots that as of the date and time stamp in its header, the use of Ghost Training is considered an exploit. Any users found to have been knowingly abusing Ghost Training will be subject to reprimand on a case by case basis as per the EVE Online EULA.

We’d like to thank all the pilots who have reported this to us both publicly and via the support and bug reporting systems, and confirm that a fix is expected to be deployed to address this issue next week.

A reimbursement is also incoming for those pilots who may have lost skill training time as part of a related deployment last week, as highlighted in this news item.

No Playstation Cross Platform Play

PlayStation global sales and marketing head Jim Ryan confirms that there are currently no plans for cross-platform play with Playstation consoles.

Automated Tournaments and Changes in the Heart of the Mists

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Hello, Tyrians!

In the June 20 update, we’re making substantial changes to the Heart of the Mists by introducing a new way for players to compete as an organized team, a new area where players can gather to celebrate their achievements, and a few other surprises.

“Git Gud”

Automated tournaments are the new peak of player vs. player competition in Guild Wars 2. You’ll be able to compete in three different daily single-elimination tournaments as part of a five-person team to earn gold and qualifying points—the latter of which can land you a spot in the monthly tournament. These tournaments will offer some of the most prestigious prizes in Guild Wars 2 PvP—including the Glorious Hero’s armor set. Monthly tournament winners can also earn Mystic Coins and llama minis, and their likenesses will be sculpted into statues to stand at the PvP lobby entrance as a challenge to all competitors until the next monthly tournament.

Tournaments help bring the PvP community together, and we want to make sure that you always have a reason to join up with your teammates, hone your skills, and see your wins celebrated. This is the future of tournaments in Guild Wars 2—we can’t wait to see you climb to victory!

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Ch-Ch-Ch-Changes

As PvP changes, so do the Mists. The new PvP lobby is a place to celebrate and highlight your achievements, while providing some entertainment during the downtime between matches. You’ll have access to the same key features—training golems, merchants, a banker, and so forth—but we’re giving it a makeover with a new environment and layout. Explore crumbling ruins and shattered islands, slug it out in a free-for-all brawling area, and keep an eye out for some hidden surprises.

Glory Awaits

The new PvP lobby includes Champion’s Rest, a lounge reserved for the best of PvP players. This exclusive, earned prestige area provides convenient access to crafting, the Mystic Forge, your bank, and the trading post. Players in Champion’s Rest can even add a little extra danger to the fighting pit below with special consoles. Gain access to this privilege by proving your worth in PvP League seasons and monthly tournaments.

Prepare for battle. Fight for glory. See you in the Mists!

Let's Go! Vana'diel Day!

Starting in June, the 15th of each month is “Let’s Go! Vana’diel Day!”
Why not the 11th, you ask? Because the 15th is the perfect way to celebrate our 15th anniversary!

Something a little different comes to Vana’diel on the 15th of each month, so take this opportunity to set foot in our lovely land and take a gander for yourself!

Event period: Wednesday, June 14 at 8:00 a.m. (PDT) to Thursday, June 15 at 7:59 a.m.

Read on for details.

Fanfest Pacifier & Enforcer Distribution Complete!

We’re happy to announce that the Pacifier and Enforcer class CONCORD hulls have been now been distributed as part of the Fanfest 2017 ticket purchase rewards.

Those pilots who bought their Fanfest 2017 tickets before 2017/01/01 have been gifted:

  • 1x Enforcer class Recon Cruiser
  • 1x Pacifier class Covert Ops Frigate

Those pilots who bought their Fanfest tickets after 2016/12/31 have been gifted:

  • 1x Pacifier class Covert Ops Frigate

These ships should now be in your redeeming system, one package of ships for each account registered to your email address.

We have received a small number of tickets from pilots who realized that they signed up for their Fanfest tickets with a different email address than the one verified with their EVE Online accounts.

If this is the case for you and you have not received your ships, please contact customer support with a ticket under the Billing category, and our friendly billing GameMasters will be more than happy to assist in getting your ships to you.

Please remember to include your real name and Fanfest ticket order number from Eventbrite in your support ticket so that we can verify your purchase.

If you missed out on getting hold of these ships as part of the Fanfest offers, then fear not!

In the near future they will be available as rewards in game for certain activities, as well as for other promotions and offers in future!